KFC Nigeria sorry after disabled diner refused service
By Gloria Aradi
KFC Nigeria has issued an apology after the country’s airport authority shut one of its outlets over the alleged discrimination of a disabled client.
Adebola Daniel, son of a former Nigerian state governor Gbenga Daniel, said in a post on X that he was ordered to leave a KFC outlet at Lagos airport because of his wheelchair.
The post sparked widespread outrage.
It also prompted an investigation by the federal airport authority, ending in the branch’s closure.
In a long thread, Mr Daniel described the incident, which happened on Tuesday, as “the worst sort of public humiliation” he had ever experienced.
“Today I felt less than human, like a guard dog not allowed into the house. Lonely and isolated.”
He alleged that the manager of the KFC outlet at the Murtala Muhammed International Airport in Lagos, Nigeria’s busiest airport, denied him service despite multiple pleas from his wife and two brothers, who were travelling with him.
“She refused to listen to reason and stood her ground that at [KFC] Murtala Muhammed branch, wheelchairs and wheelchair users of all shapes and sizes were not permitted in the premises and we should leave immediately,” he said.
